WE HAVE BEEN WORKING WITH PHYSICIAN OFFICES LIKE YOURS
AROUND THE STATE AND HAVE UNCOVERED:

TRUTHS, TIPS AND TACTICS

ABOUT PATIENT EXPERIENCES THAT WILL...

HELP YOUR PATIENT FOLLOW THEIR
TREATMENT PROTOCOL BETTER

IMPROVE YOUR OFFICES' WORK ENVIRONMENT
AND STAFF SATISFACTION

MAKE YOUR PATIENTS TRUE ADVOCATES
OF YOUR OFFICE EXPERIENCE

ALSO, WE WILL SPEND TIME PROVIDING YOU WITH THE LATEST
INFORMATION REGARDING HEDIS® & HOS UPDATES TO CLOSE
GAPS IN CARE. THESE MORNING SESSIONS HAVE BEEN
DESIGNED TO BE EDUCATIONAL, HIGHLY INTERACTIVE,
AND INCLUDE MATERIALS THAT YOUR
OFFICE CAN USE IMMEDIATELY!
 OFFICE MANAGERS, PHYSICIANS, AND OTHER PATIENT EXPERIENCE LEADERS
 CODERS, BILLERS, AND OTHERS INTERESTED IN CODING

AREA DATE CINEMA THEATER

STARS SESSION

ICD-10 UPDATES
LANSING TUES 9-17 CELEBRATION! CINEMA IMAX
200 E EDGEWOOD BLVD.
LANSING, MI 48911
8:00 - 10:30AM 11:00 - 12:00PM
GRAND RAPIDS WED 9-18 CELEBRATION! CINEMA GR N IMAX
2121 CELEBRATION DR NE.
GRAND RAPIDS, MI 49525
8:00 - 10:30AM 11:00 - 12:00PM
TRAVERSE CITY THUR 9-19 AMC CHERRY BLOSSOM 14
3825 MARKETPLACE CIR.
TRAVERSE CITY, MI 49684
8:00 - 10:30AM 11:00 - 12:00PM
STERLING HEIGHTS TUES 9-24 AMC FORUM 30
44681 MOUND RD.
STERLING HEIGHTS, MI 48314
8:00 - 10:30AM 11:00 - 12:00PM
SAGINAW WED 9-25 GQT QUALITY 10 GDX
3250 KABOBEL DR.
SAGINAW, MI 48604
8:00 - 10:30AM 11:00 - 12:00PM
ANN ARBOR THUR 9-26 GQT QUALITY 16
3686 JACKSON RD.
ANN ARBOR, MI 48103
8:00 - 10:30AM 11:00 - 12:00PM

RESERVE YOUR SEAT TODAY!

TO REGISTER, SELECT THE SESSION YOU WOULD LIKE TO ATTEND, OR SEE THE SEPTEMBER RECORD FOR REGISTRATION DETAILS.

NOTE:

EACH PERSON MUST REGISTER. IF ATTENDING BOTH SESSIONS, PLEASE REGISTER FOR BOTH.
LIMITED SEATING DUE TO THEATER SIZE.
CONTINUING EDUCATION UNIT CREDITS FROM AAPC AVAILABLE.

QUESTIONS?

CONTACT PSCARLETT@BCBSM.COM OR LLATVIS@BCBSM.COM

Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.

HEDIS® is a registered trademark of the National Committee for Quality Assurance.

HOS is Health Outcomes Survey.